How to Improve Customer Experience in Ecommerce (2024)

How to Improve Customer Experience in Ecommerce (2024)

The Essence of Customer Experience in Ecommerce Customer experience is the cornerstone that shapes ecommerce success. It is an influential factor guiding purchase decisions and building loyal customers. A surprising statistic from a PwC study shows that 57% of online shoppers stopped buying from brands due to poor experiences, underscoring its impact on sales conversions….